After placing your order, you should receive a shipping confirmation email within 24 hours. This excludes weekends and public holidays, as there is French Toast to be devoured & mimosas to be sipped!
We would be more than happy to assist via our live chat (between 9AM - 5PM AEST) or alternatively, send us an email with your order number at hello@greylines.com.au
We offer standard or express shipping via Australia Post, with free standard shipping for orders over $100. From there you can request authority to leave or signature required - authority to leave permits Australia Post to leave the parcel at your address if you are too busy scrolling Netflix to brave the outdoors...
If you select signature required but have missed your delivery, kindly check your mailbox for a card from Australia Post in order to collect your parcel.
We want you to look & feel your best - so be sure to jump on our live chat between 9AM and 5PM AEST so we can sort this out for you! Alternatively, you can email us at hello@greylines.com.au with your order number and a photo of your faulty garment.
You’re more than welcome to return products within 7 days of its receival date for a store credit, provided the item is still within its original condition! Send us an email at hello@greylines.com.au with your order number to arrange your next brunch fit
Sure can! Kindly email us at hello@greylines.com.au to arrange your product exchange